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FAQ

How do I make a booking?

Let us know your wedding date or prewedding date, and if the date is still available, we would like to have a chat with you to get more details about your special day. Once you’re happy with everything, we will send you an invoice where 50% of the total is payable to book and save the date.

COVID-19: During the pandemic, the initial payment required is still non-refundable, but transferable to another date if government restrictions apply (subject to our availability).

 

How many photos will I get? How many is unlimited?

Every wedding is different and there’s no limit in how many photos will be taken on your wedding day. To give you an idea, a wedding with getting ready, ceremony, photo session and reception, you can get approximately 500-1000 photos.

 

What quality are the photos I will receive?

Your photos will be edited/colour-enhanced and in high resolution, printable up to 20”x30”.

 

What packages do you have?

We have packages from 6 hours to all-day. All-day packages cover everything from getting ready until end of reception.

 

Do you do album?

Yes.

 

Do you have public liability insurance?

Yes.

 

Do you do video?

Yes. We have a partnership with a local wedding videographer. Enquire this when booking and get a special package when you book both photo and video from us.

 

How long does it take for the photos/videos to be delivered?

Preview will be available in two working days after your wedding. However, image editing takes 3-4 weeks to complete, while video takes up to 3 months. We always do our best to finish the editing process as quickly as possible, if the editing process finishes early, we’ll definitely inform you immediately.